FAQs
What are the main steps a customer takes to rent an Indian outfit from you?
To rent an outfit from Shaani's Desi Wardrobe, the first step is to book an appointment via Instagram. During your private appointment in our Gravesend store, you'll have the opportunity to try on various styles. You can reserve the outfit there and then in store for your required dates, or contact us afterwards to confirm your booking.
How do customers pick up their rented outfits and how do they return them when they're done?
Customers have the convenience of either picking up their rented outfit directly from our Gravesend store or opting for a delivery service. The return process is equally flexible; outfits can be dropped off at the store or arranged for collection. It's crucial that all outfits are returned within the agreed timings specified at the time of booking to ensure a smooth experience for everyone.
What is the rental period?
Our standard rental period for our exquisite Indian outfits is 5 days, giving you ample time to enjoy your chosen attire for your special occasion without rush.
What makes Shaani's Desi Wardrobe special or different from other places where people might rent outfits?
Shaani's Desi Wardrobe stands out due to our unique bespoke in-store experience. We provide a comfortable and private setting for you to try on outfits at your leisure, free from the usual hustle and bustle of larger stores. Each appointment is entirely dedicated to you, ensuring personalised attention and a relaxed, enjoyable styling session.
What if an outfit gets damaged?
We understand that accidents can happen. Please inform us immediately if an outfit is damaged. Minor repairs are often covered, but significant damage may incur a repair fee. Please refer to our full terms and conditions for details on accidental damage.
Can I try outfits before renting?
Absolutely! Our unique selling point is our bespoke in-store experience. We highly recommend booking an appointment to try on our beautiful collection in a relaxed, private setting at our Gravesend location.
Ready to find your perfect outfit?
Your journey to an unforgettable look starts here.
With Shaani's Desi Wardrobe, you get stunning outfits for an affordable price with a bespoke styling service!